🤖 AI Automation🇮🇳 India
AI Chatbot for Indian E-Commerce Brand
Client: D2C e-commerce brand, Maharashtra | Service: AI Chatbot + n8n + OpenAI
The Challenge
Their support team was overwhelmed with repetitive WhatsApp messages — 80% of tickets were questions that didn't need a human. But hiring more staff was not viable.
Our Solution
Deployed an n8n + OpenAI WhatsApp chatbot trained on their FAQ, return policy, and order tracking API. Handles tier-1 queries autonomously and escalates complex issues with full context.
The Results
60%
Fewer human tickets
24/7
Coverage, zero new hires
2 days
Brief to live deployment
Want Results Like This?
We build AI chatbots for WhatsApp, websites, and internal tools.